Job Description

SUMMARY:

Responsible for inspecting the cleanliness and orderliness of guest corridors, elevators and all assigned areas.

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification.  Essential duties and responsibilities may include, but are not limited to, the following:

  • Inspects work in progress and upon completion to ensure the quality and completeness of work performed.
  • Inspects cleaning of residences, hotel rooms & public areas and ensures that it is surgically clean, well maintained
  • Reports the need for replacement or repair.
  • Ensures that staff follows safe working procedures, including using the proper safety equipment and cleaning standards.
  • Reports the need for maintenance or repair of facilities to the appropriate supervisor; corrects or reports any fire or safety hazards and places barriers in public areas.
  • Ensures that all hotel rooms, residence club units, public rooms and spa are serviced and cleaned daily in accordance with established standards.
  • Notifies the facilities department of areas needing attention in respect of maintenance.
  • May answers Housekeeping office phone and assist Housekeeping Coodinator with duties.
  • Performs housekeeping duties as required.
  • Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Skills / Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge and/or skill required.

Education and Experience:

High school Diploma/GED; AND three (3) years of hotel housekeeping operations experience; OR an equivalent combination of education, training and experience.

 

Required Knowledge and Skills

Knowledge of:

  • Principles and practices of developing teams, motivating employees, and managing in a team environment.
  • Proper cleaning methods, and the safe usage of cleaning materials, disinfectants, housekeeping tools and equipment.
  • Procedures for the preparation and use of cleaning materials.
  • Use and minor maintenance of hand and power tools and equipment used in housekeeping
  • Safety practices and equipment related to the work.
  • Use of specified computer applications involving word processing, queries, data entry and/or standard report generation.
  • Basic techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

  • Performing housekeeping duties.
  • Safely using hand tools and power equipment related to the work.
  • Understanding and following written and oral instructions.
  • Working without close supervision in standard work situations.
  • Training others in policies and procedures related to the work.
  • Organizing, maintaining, and researching office files.
  • Compiling and summarizing information and preparing activity reports.
  • Organizing own work, setting priorities, and meeting critical deadlines.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

Important Notes

BENEFITS:

  • Wellness Bonus
  • Paid Time Off
  • Medical, Dental, Vision Insurance
  • 401K