Responsible for maintaining the cleanliness and orderliness of guest corridors, elevators and all assigned areas; delivers items to guest rooms (luggage, irons, coffee, etc.).
Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:
- Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
- Cleans rooms, hallways and restrooms; removes trash.
- Washes walls and ceiling, moves furniture’s and turn mattress.
- Sweeps, mops, scrubs, waxes and polishes floor.
- Dusts and polishes metalwork.
- Collects soiled linen for laundering.
- Maintains cleanliness and organization of linen rooms, storage closets and stairwells.
- Adheres to safety practices and procedures; reports unsafe/hazardous situations.
- Maintains housekeeping carts and ensures adequate supplies are available.
- Pickup clean linen and refills stock of linen; refills stock of guest amenities and supplies.
- Assists with heavy lifting when super cleaning/spring cleaning of rooms.
- Cleans all public areas in the prescribed manner while following resort standards and operating procedures.
- Removes soiled linen and trash from the pool side and other service areas and take to appropriate locations in the prescribed manner.
- Assists with placing bed boards, roll-ways beds, extra bed etc.
- Reports missing/found articles, damage or merchandise problems to supervisor.
- Responds at all times in a friendly, helpful manner to guests and staff.
- Performing services in adherence to safety practices and principles.
- Ensures proper accounting for lost and found items and delivers to Housekeeping.
- Report any maintenance deficiencies for proper resolution.
- Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
Skills / Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.
Education and Experience:
Tenth (10) grade education; AND one (1) year of custodial/housekeeping experience; OR an equivalent combination of education, training and experience.
Required Knowledge and Skills
- Proper cleaning methods, and the safe usage of cleaning materials, disinfectants, custodial tools and equipment.
- Use and minor maintenance of hand and power tools and equipment used in housekeeping work.
- Safety practices and equipment related to the work.
- Basic record keeping practices.
- Basic techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
- Performing housekeeping duties.
- Safely using hand tools and power equipment related to the work.
- Understanding and following written and oral instructions.
- Working without close supervision in standard work situations.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
- Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.
Pay: from $14/hour
Job Status: Full Time, Part Time, Seasonal