Job Description

Responsible for performing skilled and semi-skilled work in the installation, maintenance and repair of mechanical, electrical, HVAC, security and structural systems and elements of resort buildings and facilities.

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

  • Performs required maintenance and repair on all hotel rooms, residence club units, amenity areas, public areas, restaurants, pool and hot tubs, banquet rooms and bar as needed.
  • Checks spa facilities to ensure optimum operation and service.
  • Performs residence club, hotel room, amenity area and common area repairs and maintenance in a timely fashion.
  • Completes room and kitchen checks regularly for repairs and refurbishing.
  • Notifies supervisor of areas/items in need of attention, in respect to major repairs.
  • Completes preventative maintenance requests via Transcendent as assigned.
  • Maintains and services a variety of test equipment and hand and power tools.
  • Removes snow from walkways, stairways, and driveways.
  • Fabricates and issues keys.
  • Checks major mechanical equipment and record pressures, gauge readings, temperatures, etc.
  • Checks Laundry equipment and ensures proper functionality.
  • Checks pool and spa equipment and ensures proper operation of equipment and chemical levels.
  • Performs off-season preventative maintenance checklists, when appropriate.
  • Assists with maintenance inventory of supplies and materials, ensuring availability.
  • Responds to questions and complaints from guests.
  • Observes safe work methods and uses safety equipment; secures worksites from safety hazards as necessary.
  • Interprets blueprints, specifications, manuals and related documentation.
  • Prepares a variety of activity logs and reports regarding work performed; accounts for all billable repairs appropriately.
  • Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
  • Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS:

Education and Experience:

High school diploma/GED, supplemented by technical or college course work training in a trade; AND two (2) years of journey-level work in facilities, plant construction, plant operations, or maintenance and repair; OR an equivalent combination of education, training and experience.

Knowledge of:

  • Hotel Fire and Life Safety systems.
  • Pool and spa operation
  • Materials, methods, practices and equipment used in facilities construction, maintenance and repair.
  • Operation, adjustment, preventive maintenance and minor repair of power tools and equipment related to the work.
  • Applicable laws, codes and regulations.
  • Safety principles, practices and equipment related to the work.
  • Principles, methods and materials used in a variety of mechanical, electro-mechanical and electrical installation, maintenance and repair work.
  • Basic record keeping practices.
  • Policies and procedures of the department.
  • Use of specified computer applications involving word processing, queries, data entry and/or standard report generation.
  • Correct business English, including spelling, grammar and punctuation.
  • Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

  • Performing skilled and semi-skilled maintenance and repair of a variety of mechanical, electrical, HVAC and other facility operating systems.
  • Maintenance and operation of pool and spas. CPO certification a plus.
  • Operating and maintaining specialized tools and equipment of a variety of mechanical, electrical and facilities maintenance trades.
  • Estimating necessary materials and equipment to complete assignments.
  • Safely using and maintaining hand and power tools related to the work.
  • Maintaining accurate records of work performed.
  • Reading and interpreting manuals, specifications, drawings and blueprints.
  • Using initiative and independent judgment within established procedural guidelines.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.