Job Description


Responsible for planning, organizing and administration of the resort’s Human Resources programs and activities, including employee relations, employment, classification and compensation administration, equal opportunity, and employee assistance and wellness programs; provides expert professional assistance/advice to management staff.


Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification.  Essential duties and responsibilities may include, but are not limited to, the following:

  • Plans, organizes, administers, reviews and evaluates the work of assigned staff.
  • Develops and directs the implementation of goals, objectives, policies, procedures and work standards for the department; prepares and manages assigned budget.
  • Oversees the selection, training, professional development and discipline of staff.
  • Confers with managing directors & GMs regarding major human resources activities and/or issues.
  • Provides direction to supervisory and management staff in the major disciplines of recruitment, selection, and job analysis; classification and compensation activities; employee assistance and wellness programs; employee development and training activities.
  • Conducts new hire onboarding activities.
  • Manages HRIS systems; provides information to information systems staff and may instruct others in system application
  • Facilitates safety and green committees and ensures compliance with IIPP, OSHA and other safety regulations.
  • Designs specified programs in such areas as employee recognition, employee orientation and retirement preparation.
  • Design and implement various employee development and training programs; arranges for trainers or conducts training programs when required; informs supervisors and employees of available training opportunities.
  • Oversees procedures for the evaluation of employee performance.
  • Oversees recruitment efforts and conducts new hire orientations.
  • Administers payroll process and facilities processing of bi-weekly payroll for all necessary properties.
  • Administers employee relations programs, including the procedures for grievance and dispute resolution.
  • Interprets human resources policies and procedures.
  • Administers the resort's affirmative action/equal opportunity program for protected groups.
  • Administers the Company’s benefits programs and monitors developments and legislation related to benefits, evaluates their impact upon resort & company operations and recommends and implements policy and procedural improvements.
  • Provides professional expertise and assistance to management staff in the handling of human resources related issues.
  • Directs the conduct of analytical studies; develops and reviews reports of findings, alternatives and recommendations.
  • Monitors developments and legislation related to human resources matters, evaluates their impact upon resort & company operations and recommends and implements policy and procedural improvements.
  • Participates in the development of the corporation’s plans and programs as a strategic partner.
  • Evaluates and advises on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
  • Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
  • Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Skills / Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge and/or skill required.

Education and Experience:

Bachelor’s degree in human resources management, or a related field; AND five (5) years of human resources management experience, three (3) years of which were in a supervisory role; OR an equivalent combination of education, training and experience. HRCI or SHRM HR certification a plus.

Required Knowledge and Skills

Knowledge of:

  • Principles, practices and techniques of human resources administration, including recruitment and selection, job analysis, classification and compensation administration, employee relations.
  • Administrative principles and practices, including goal setting, program development, implementation and evaluation, and the management of employees.
  • Principles and practices of developing teams, motivating employees and managing in a team environment.
  • Principles and practices of budget development and administration.
  • Applicable laws, codes and regulations.
  • Computer applications related to the work.
  • Principles and techniques of making effective oral presentations.
  • Records management principles and practices.
  • Principles and techniques of preparing effective written informational or educational materials.
  • Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone, occasionally where relations may be confrontational or strained.

Skill in:

  • Planning, organizing, supervising, reviewing and evaluating the work of staff.
  • Training others in policies and procedures related to the work.
  • Planning, organizing and administering a comprehensive human resources management program.
  • Developing and implementing goals, objectives, policies, procedures and work standards.
  • Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner.
  • Performing professional-level human resources generalist duties.
  • Carrying assigned analytical projects through, from data gathering to completion.
  • Interpreting, applying and explaining complex federal, state and local laws/regulations.
  • Communicating effectively in oral and written forms, Spanish language skills desired.
  • Preparing clear and concise reports, correspondence and other written materials.
  • Using initiative and independent judgment within general policy guidelines.
  • Using tact, discretion and prudence in dealing with those contacted in the course of the work.                


The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment; stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone. 

Important Notes


  • Medical, Dental, Vision Insurance
  • 401K
  • Paid Time Off
  • Wellness Bonus