Job Description

SUMMARY:

Responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. Required to deliver items to guest rooms (luggage, irons, coffee, etc.).

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

•Maintain regular attendance in compliance with our hotel standards, as required by scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Ensure that employees are, at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Walked assigned floors at beginning and end of shift; remove newspapers, trays, remove trash, linen, and note any areas that need immediate cleaning.

• Use proper two-way radio etiquette at all times when communicating with other employees and have ear piece on at all times.

• Use daily checklist to complete projects listed below as assigned.

• Elevator lobbies

• Trash bins

• Glass windows

• Furniture

• Ice machines/vending machines

• Elevator doors/frames and tracks

• Service landing/linen closets

• Stairwells

• Polish floors or shampoo rugs

• Other projects as assigned by management