Job Description


Responsible for assisting in the preparation and service of food and beverages to customers.



Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification.  Essential duties and responsibilities may include, but are not limited to, the following:


  • Maintains positive guest interactions while assisting bartender.
  • Maintains the cleanliness and sanitation of the bar to include counter, tables and chairs.
  • Restocks the bar and side stations required beverages, bar supplies, flatware, utensils, condiments and linen.
  • May pick up food from kitchen and deliver to the bar/customer.
  • Empties garbage receptacles.
  • Washes and properly stores glassware and other bar materials.
  • Complies with all food and beverage regulations.
  • Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
  • Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
  • Properly clean and set meeting rooms and banquet functions per the specifications on the BEO.
  • Ensure proper care, movement of all equipment such as tables, chairs, bars etc.

Skills / Requirements

Required Knowledge and Skills

Knowledge of:

  • Food and beverage products, menus and promotions.
  • Policies and procedures of the department.
  • Customer service principles and practices.
  • Correct business English, including spelling, grammar and punctuation.
  • Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.


Skill in:

  • Focusing on quests and provision of quality customer service.
  • Maintaining appropriate inventory of supplies and materials.
  • Communicating effectively in oral and written forms.
  • Organizing own work, setting priorities and meeting critical deadlines.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.