Job Description

The following Principal Duties are the essential functions for the Housekeeping Supervisor position. Successful job applicants will be able to perform these essential functions with or without a requested reasonable accommodation.

  • Be yourself and care genuinely about each interaction you have. Nothing is more important than the moment you are in with each owner/guest.
  • Responsibilities involve cleaning resident’s units and include replacing soiled linen and towels; restock room supplies such as soap, tissues, and towels; disinfect bathroom surfaces; dust and polish furniture; remove all trash; vacuum the carpet; and wash any uncarpeted floors.
  • Supervisory tasks include overseeing housekeeping teams, inspecting completed work, correcting deviations from policy or procedure, and upholding cleanliness standards through training and corrective action.
  • Perform opening and closing procedures for the Housekeeping department.
  • Maintain consistent and effective flow of communication between shifts among fellow team members.
  • Utilize Housekeeping email to communicate any and all pertinent information regarding operations and personnel.
  • Monitor operations in order to ensure that staff are in compliance with OSP safety rules, standards and procedures.
  • Meet with owners during their stay to address housekeeping comments or concerns.
  • Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.
  • Requires working in dusty and dirty areas. Must clean up human waste and other body fluids, as required.
  • Responsible for disposal of trash, waste, and other disposable materials.
  • Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, SDS, State Health Department, etc.
  • Will assist in cleanliness and safety of lobby and entryway; members gathering area, wine room, vacuum carpets, clean windows, shovel snow, remove trash, mop floors, dust, etc.
  • Will assist in cleanliness of public facilities such as rest rooms, game rooms, pool area, entrances, etc. Stock with supplies as needed.
  • Report any needed repairs immediately to facilities (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, beds needing repair, etc.).
  • Follow instructions on use of germicidal solutions to clean. All procedures for solution use will be part of the housekeeper's training.
  • Use safety precautions in all housekeeping services.
  • Assist with other duties as requested or assigned.

 

PHYSICAL REQUIREMENTS /QUALIFICATIONS

 

  • In all situations demonstrate Character, Courtesy, Calm and Charm.
  • Heavy lifting, bending. Must be able to lift and/or carry 50 to 75 pounds
  • Ability to learn a variety of information pertaining to the resort and the area.
  • Must be able to maintain a fast-efficient pace.
  • Must be able to work until all daily duties are complete, even if this means working more than 8 hours in one shift.
  • Good personal hygiene and appearance.